Connect CIN7 Core (Dear Systems)

To integrate your Cin7 Core (DEAR) Systems account with Commercium, you'll need to generate an API keys & Account id. Follow these steps:

• Begin by logging into your Cin7 Core (DEAR) Systems account using your credentials.

• Once logged in, locate and click on Integration in the main menu, then select Cin7 Core (DEAR) API Setup.

• Search for API menu under Integration page, & click on CIN7 Core API icon.

• In the upper left corner, you'll see "Overview." Click the "+" button beside it to add a new API Application.

• Provide a clear and recognizable name for this application (e.g., "Commercium"). This will help you identify it later.
• The system will generate an Account ID and API Key. Carefully copy and store these credentials in a secure location. You will need to input them into Commercium platform to complete the setup.

Finally, click Save to finalize the process.

a) Enter the Channel name (It can be any name you want to assign it for future reference)

b) Enter Account ID and Api Key, which you got from CIN7 Core from the above steps, and click Connect.

Configuration

Post-Connection Configuration/Settings

Once the connection is successfully established, you will be directed to the Settings page.

1. Set Unique Product Identifier

Choose the appropriate identifier for your products—such as SKU, Barcode, or another field—depending on how your catalog is structured.

2. Activate Order Sync

Within the Settings, enable the Order Sync option.

Order Sync Configuration Includes:

• Notify on Unlinked Item/Order – Enable this option to receive email alerts if an order or product fails to match or encounters an error during sync.

• Skip Unpaid Orders – When this setting is enabled, any orders from the marketplace that haven't been paid for will not be pulled into Shopify.

• Order Notes Format – You can choose to include the marketplace’s order ID in the order notes. Click the ‘+’ icon to add the ID, and optionally include a prefix or suffix.

• Order Number Format – Similar to the notes, you may configure how the order number appears by inserting the marketplace ID and adding any prefix/suffix as needed.

• Order Import Start Time – Define the timestamp (UTC) from which you want orders to start syncing into Shopify. You can set this to the present time or a few hours earlier, based on your preference.

3. Turn On Shipment Sync

Enable Shipment Sync in the Settings.

• You can link Shopify shipping methods with those used in the marketplace. To set up multiple mappings, use the ‘+’ button.
• Once mappings are complete, click Save Shipment, and then make sure to save all your changes by clicking Save at the top or bottom of the page.

4. Activate Inventory Sync

Enable Inventory Sync within the Settings panel.

• Safety Stock Level – Specify a buffer stock quantity that will be retained in Shopify. This number will be subtracted from your total inventory, and the remaining quantity will be pushed to the Marketplace. This helps you prevent overselling while keeping full stock visibility in Shopify.

5. Enable Price Sync

Switch on Price Sync from the Settings.

• Any price changes made to your Shopify products will be automatically reflected in the Marketplace for the matched listings.

6. Enable Product Sync

Activate Product Sync in the Settings.

• Default Inventory for Non-Tracked Products – Input a default stock quantity for items that aren’t inventory-managed in Shopify. This ensures that these products still appear with stock in the Marketplace, which requires inventory levels even for made-to-order or custom products.

If you face any issues or have any questions, feel free to email us at [email protected]