Steps on how to connect Reverb with Commercium

To integrate Reverb with Commercium, you'll need to obtain the Access Token.

Follow these steps to get the required information:

1. Log in to the Reverb account
   
   

2. Go to Seller Menu > Settings > My Profile > API & Integrations > Generate New Token.
   
   
3. Copy the Access Token shown on the page and share it with your Account Manager.

Now let's proceed to the Commercium Dashboard For Connecting the Accounts:

Step 1 - Signup with your Commercium account

Sign up with the Commercium portal. You can contact [email protected] to create an account for you.

Step 2 - Connect your Primary store before proceeding with connection of Reverb

Once you log in, you'll see the popup for Connecting the Primary Store, Click on Connect Store and connect your Primary store (Shopify, Woocommerce, Shipstation).

Step 3 - Secondary store (Reverb) connection

Search for Reverb from the Available E-commerce Channels

Step 4 - Enter the necessary API details

Add a friendly name and then enter the Reverb Access Token.

Lastly, click on connect and your Reverb account will be connected to the Commercium portal.

Configuration

1. Set Unique Product Identifier
Choose the appropriate identifier for your products—such as SKU, barcode, or another field—depending on how your catalog is structured.

2. Activate Order Sync
Within the Settings, enable the Order Sync option.

Order Sync Configuration Includes:

• Notify on Unlinked Item/Order – Enable this option to receive email alerts if an order or product fails to match or encounters an error during sync.




• Skip Unpaid Orders – When this setting is enabled, any orders from the marketplace that haven't been paid for will not be imported.

• Order Notes Format – You can choose to include the marketplace’s order ID in the order notes. Click the ‘+’ icon to add the ID, and optionally include a prefix or suffix.

• Order Number Format – Similar to the notes, you may configure how the order number appears by inserting the marketplace ID and adding any prefix/suffix as needed.

• Order Import Start Time – Define the timestamp (UTC) from which you want orders to start syncing. You can set this to the present time or a few hours earlier, based on your preference.

3. Turn On Shipment Sync
Enable Shipment Sync in the Settings.

You can link your shipping methods with those used in the marketplace. To set up multiple mappings, use the ‘+’ button.
Once mappings are complete, click Save Shipment, and then make sure to save all your changes by clicking Save at the top or bottom of the page.

4. Activate Inventory Sync
Enable Inventory Sync within the Settings panel.

• Safety Stock Level – Specify a buffer stock quantity that will be retained. This number will be subtracted from your total inventory, and the remaining quantity will be pushed to the marketplace. This helps you prevent overselling while keeping full stock visibility in your system.
  
  

5. Enable Price Sync
Switch on Price Sync from the Settings.

Any price changes made to your products will be automatically reflected in the marketplace for the matched listings.

6. Enable Product Sync
Activate Product Sync in the Settings.

• Default Inventory for Non-Tracked Products – Input a default stock quantity for items that aren’t inventory-managed. This ensures that these products still appear in stock in the marketplace, which requires inventory levels even for made-to-order or custom products.