Steps on how to Connect Bigcommerce with Commercium

To connect BigCommerce with Commercium, you will need your BigCommerce Store ID, Client ID and Token, along with a few simple setup steps. Below is a quick guide to help you complete the integration smoothly.

Step 1: Generate API Credentials in Bigcommerce:

• Log in to your BigCommerce admin panel.
• Navigate to Settings > Store-level API Tokens.
• Click on + Create API Account.

• Select V2/V3 API token as the token type.
• Enter "Commercium by ConstaCloud" as the Account Name.

• Important: Select the following API permissions:
  
  • Customers - Modify
  • Information & Settings - Modify
  • Orders - Modify
  • Order transactions - Modify
  • Create Payment - Create
  • Get payment methods - Read-only
  • Products - Modify
  • Store Inventory - Read-only
  • Channel Settings - Read
  • Fulfillment Methods - Read-only
  • Order Fulfillment - Modify
  • Store Location - Read-only

• Click Save. A pop-up window will appear displaying your API credentials.
• Download the provided .txt file for safekeeping.

Step 2: Access Your Commercium Account

You are now ready to get BigCommerce connected with Commercium

• Log in to your Commercium Portal. Navigate to Integrations > Available Integration.
• Select the "Bigcommerce" option.
• You will be prompted to enter the API credentials you generated in the Step 1.

Step 3: Connect Bigcommerce:

a) Enter the Channel name

b) Access token, client ID & client secret, which you just got from BigCommerce & Connect.

Configuration

Post-Connection Setup
After the connection is successfully made, you will be redirected to the Settings page.

Choose the appropriate identifier for your products, such as SKU, Barcode, or another field, depending on how your catalog is structured.

Within the Settings, enable the Order Sync option.

• Notify on Unlinked Item/Order - Enable this option to receive email alerts if an order or product fails to match or encounters an error during sync.

• Skip Unpaid Orders - When this setting is enabled, any orders from the marketplace that haven't been paid for will not be pulled into Shopify.

• Order Notes Format - You can choose to include the marketplace’s order ID in the order notes. Click the ‘+’ icon to add the ID, and optionally include a prefix or suffix.

• Order Number Format - Similar to the notes, you may configure how the order number appears by inserting the marketplace ID and adding any prefix/suffix as needed.

• Order Import Start Time - Define the timestamp (UTC) from which you want orders to start syncing into Shopify. You can set this to the present time or a few hours earlier, based on your preference.

Enable Shipment Sync in the Settings.

• You can link Shopify shipping methods with those used in the marketplace. To set up multiple mappings, use the ‘+’ button.
• Once mappings are complete, click Save Shipment, and then make sure to save all your changes by clicking Save at the top or bottom of the page.

Enable Inventory Sync within the Settings panel.

• Safety Stock Level – Specify a buffer stock quantity that will be retained in Shopify. This number will be subtracted from your total inventory and the remaining quantity will be pushed to the Marketplace. This helps you prevent overselling while keeping full stock visibility in Shopify.

Switch on Price Sync from the Settings.

• Any price changes made to your Shopify products will be automatically reflected in the Marketplace for the matched listings.

Activate Product Sync in the Settings.

• Default Inventory for Non-Tracked Products – Input a default stock quantity for items that aren’t inventory-managed in Shopify. This ensures that these products still appear with stock in the Marketplace, which requires inventory levels even for made-to-order or custom products.

If you have any questions or need further assistance, please don't hesitate to contact us at [email protected].