Step 2: Shopify to Kogan Integration: Complete Setup Guide

This guide will walk you through the steps to configure your Shopify and Kogan integration in Commercium.
With this integration, you can manage your Shopify products and synchronize relevant information with Kogan, including products, inventory, prices, orders, and shipments.
Before you begin: Make sure your Kogan account and Shopify store are already connected to Commercium.

Step 1: Connect Your Shopify Store - From the Channel Settings page, click on the Shopify tab located in the header section.
Under Shopify Credentials, you will need to provide the following information:

Shopify DomainEnter your Shopify store domain in the following format: yourstore.myshopify.com

Shopify Access TokenEnter your Shopify Access Token, which is generated from your Shopify Admin Panel.
If you need help obtaining your Shopify Access Token, please follow the guide below:
Shopify Access Token Guide:
After entering the Shopify Domain and Access Token, save your settings to complete the connection.

Step 2: Connect Your Kogan Account
First, navigate to Channel Settings from your Commercium dashboard.

For a detailed step-by-step guide on connecting your Discogs account, please refer to the article below:
Kogan Connection guide:

Once your Kogan account has been successfully connected, your Kogan products will begin importing into Commercium automatically. While the import process is running in the background, you can proceed with the integration setting configuration

Step 1: Open Your Kogan Channel Settings First, log in to your Commercium account.

1. Go to Integrations from the left-hand menu.
2. Open your connected Kogan channel.
3. You will be taken to the Kogan Channel Settings page.

This page contains all the configuration options required to manage your Shopify–Kogan synchronization.

 

Step 2: Configure Product Identifier Mapping:- The MAP PRODUCT IDENTIFIER section determines how Commercium identifies and matches products between Shopify and Kogan.
You will see two fields:

• Kogan Store Identifier
• Source Channel Identifier

Select the appropriate product identifier in both fields.
For example, if SKU is used to identify your products in both Shopify and Kogan:
Kogan Store Identifier: SKU
Source Channel Identifier: SKU

Step 3: Configure Order Synchronization:- The ORDER section controls how Kogan orders are synchronized with Shopify.

To enable order synchronization:

1. Turn on Synchronize Orders.
2. Review the available order settings.
3. Configure the options according to your Shopify store requirements.

Available Order SettingsSync Order Returns:- Enable this option if you want applicable Kogan order return information to be synchronized.

Enable Tax Inclusive Setting for Orders:- Enable this option if Kogan order prices should be treated as tax-inclusive.
When enabled, you can enter the Default Tax Percentage from Kogan.

Skip Syncing of Unpaid Orders:- Enable this option if unpaid Kogan orders should not be imported into Shopify.

Do Not Sync Email Address:- Enable this option if you do not want the customer's email address from Kogan to be synchronized with Shopify.

Enable Email Notifications for Failed Order Sync:- Enable this option to receive email notifications when an order fails during synchronization.

Customize Order Number:- The Customize Order Number field allows you to control how Kogan order numbers appear in Shopify.
You can use the available shortcode:
[ORDER_NUMBER]
You can also add a prefix or suffix.

Example:
KOGAN-[ORDER_NUMBER]
This makes it easier to identify orders that originated from Kogan.

Customize Order Notes:- You can also customize the order notes added to Shopify orders.

The available shortcode is:
[ORDER_NUMBER]
For example:
Kogan Order: [ORDER_NUMBER]

Add Order Tags:- The Tags option allows you to automatically add a tag to orders imported from Kogan.

For example:
Kogan [ORDER_NUMBER]
This can help you easily identify and filter Kogan orders in Shopify.

Currency Conversion- If Kogan and your Shopify store use different currencies, enable Currency Conversion to default currency of Store.

This allows Commercium to convert the order value into your Shopify store's default currency.

Step 4: Configure Advanced Order Settings:-  Expand Advanced Settings under the Order section to access additional configuration options

Allow Order Sync Despite Unmatched Items:- Enable this option if you want orders to be synchronized even when some order items are not matched.

Sync Orders with Zero Total Value:- Enable this option if zero-value orders should also be imported into Shopify.

Shopify Tax Name:- Enter the tax name that should be used when creating the order in Shopify.

Skip Tax Info While Order Creation:- Enable this option if tax information should be skipped while creating the Shopify order.

Default Customer Email for Orders:- You can specify a default customer email address to be used when required for imported Kogan orders.

Shopify Shipping Method:- Select the Shopify shipping method that should be used when creating the imported order.

Default Location for Order Allocation:- Select the Shopify location where Kogan orders should be allocated.

Order Payment Sync Setting:- Select how the payment information should be handled when the Shopify order is created.

Step 5: Configure Shipment Synchronization:- The SHIPMENT section controls how Shopify fulfillment information is sent back to Kogan.

To enable shipment synchronization:

1. Turn on Fulfil This Platform Orders.
2. Select Shopify as the shipment source platform.
3. Configure the shipping method mapping.

 

Select Shipment Source Platform:- Select the Shopify channel that should be used to fulfill Kogan orders.

Shipping Method Mapping:- You can map the shipping methods used in Shopify to the corresponding shipping methods in Kogan.
For example:

Shopify Shipping Method                    Kogan Shipping Method

Australia Post                                               Australia Post

To add additional mappings:

1. Click the + button.
2. Select the Shopify shipping method.
3. Select the corresponding Kogan shipping method.
4. Repeat the process for other shipping methods.

⚠️ Important: Make sure each Shopify shipping method is mapped to the correct Kogan shipping method. Incorrect mapping may prevent shipment information from being processed correctly.

Step 6: Configure Inventory Synchronization:- The INVENTORY section controls how inventory quantities are sent from Shopify to Kogan.
To enable inventory synchronization: Turn ON → Send Inventory Updates to Kogan

Maximum Inventory Level to Sync:- Use this field if you want to limit the maximum quantity that can be sent from Shopify to Kogan

.

Safety Stock BufferUse the Safety Stock Buffer to reserve a specific quantity of inventory in Shopify.

For example:

• Shopify inventory: 20
• Safety Stock Buffer: 2
• Quantity available for Kogan: 18

This can help reduce the risk of overselling.

LocationSelect the Shopify inventory location that should be used for Kogan inventory synchronization.

💡 Tip: Make sure the selected Shopify location contains the inventory you want to make available on Kogan.

Step 7: Configure Price Synchronization:- The PRICING section allows you to synchronize product prices from Shopify to Kogan.
To enable price synchronization:

Turn ON → Price Synchronization

Once enabled, price changes from the Shopify source channel can be synchronized to the corresponding Kogan products.

⚠️ Important: Make sure the relevant products are correctly matched before enabling price synchronization.

Step 8: Configure Product Synchronization- The PRODUCT section controls how products are imported from Shopify into Commercium and prepared for synchronization with Kogan.
To enable product synchronization:
Turn ON → Product Synchronization

When Product Synchronization is enabled, Commercium can automatically download products from your Shopify store into Commercium. These products can then be synchronized with Kogan according to your product configuration and listing rules.

Import Product Changes from Source Channel:- Enable this option if you want product changes made in Shopify to be imported into Commercium.

This helps keep your product information updated when changes are made in Shopify.

Default Quantity:- Enter a default quantity if you need Commercium to assign inventory to applicable products that do not have inventory tracking enabled.

For example:
Default Quantity: 10
The configured quantity can be used as the default inventory quantity for applicable non-tracked products.

Step 9: Configure Product Listing Rules:- After enabling Product Synchronization, you can use Product Listing Rules to control which Shopify products should be listed on Kogan.

You can follow this guide to setup product listing plan

💡 Tip: Use listing rules when you do not want every Shopify product to be listed on Kogan.
You can configure your listing rules based on your catalog and Kogan listing requirements.

Step 10: Save Your Settings:- After configuring the required settings:

1. Review your Product Identifier Mapping.
2. Review the Order settings.
3. Confirm your Shipment settings and shipping method mappings.
4. Confirm your Inventory location and safety stock settings.
5. Review Price Synchronization.
6. Review Product Synchronization and listing rules.
7. Click Save at the top-right corner of the page.

Your Shopify–Kogan configuration is now complete.

Shopify → Kogan Synchronization Overview:- Once the required settings are enabled, the integration works as follows:

Data  Synchronization

1. Products:- Shopify → Commercium → Kogan
2. Product Changes:- Shopify → Commercium → Kogan
3. Inventory:- Shopify → Kogan
4. Prices:- Shopify → Kogan
5. Orders:- Kogan → Commercium → Shopify
6. Shipments:- Shopify → Commercium → Kogan

The exact synchronization behavior depends on which settings you enable in your Kogan Channel Settings.
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