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Steps on How to Connect Clover POS to Commercium

vrushali khedkar

Last Update 6 个月前

This help article will guide you through the steps required to obtain your Clover API Token and Merchant ID, which are necessary to connect your Clover POS with Commercium.

Step 1: How to Generate Your API Token

Follow the instructions below to create the Clover API Token needed for integration.

  1. Log in to your Clover account.
  2. Go to the Settings icon.
  3. Search for the API Token menu under Settings.
  4. Enter a Name for your Token & Click Generate API Token
5. In the Permissions section, enable the following:
  • Customer: ✅ Read & ✅ Write
  • Employees: ✅ Read only
  • Inventory: ✅ Read & ✅ Write
  • Merchant: ✅ Read only
  • Orders: ✅ Read & ✅ Write
  • Payments: ✅ Read only

⚠️ Make sure to only check the boxes listed above for security and performance optimization.

Step 2: Locate Your Merchant ID

Once the token is generated:

  1. Look at the URL in your browser’s address bar while in your Clover POS dashboard.

  2. The Merchant ID is usually displayed as a unique string at the end of the URL (e.g, like 3D19QN31ANYR5 in the URL here https://clover.com/merchants/3D19QN31ANYR5).

  3. Copy this Merchant ID, as it will be required during the integration setup.

Step 3: Access Your Commercium Account
  • If you already have an account with Commercium, sign in using your login credentials.

  • If you’re not yet registered, contact our support team at [email protected] for help getting started.

Step 4: Go to Channel Settings

  • After logging in, head over to the Integrations on your Commercium dashboard and select the Available Integrations option.

  • From the available choices, select Connect Clover.

Step 5: Connect Clover POS

  • Channel Name: In the Channel Name field, enter a unique name for this connection (e.g., "Clover Main Store").

  • Token: Enter the Clover Token associated with your account.

  • Merchant ID: Enter your Clover Merchant ID.

Configuration

Post-Connection Configuration/Settings

Once the connection is successfully established, you will be directed to the Settings page.


1. Set Unique Product Identifier

Choose the appropriate identifier for your products—such as SKU, Barcode, or another field—depending on how your catalog is structured.


2. Activate Order Sync

Within the Settings, enable the Order Sync option.

Order Sync Configuration Includes:
  • Notify on Unlinked Item/Order – Enable this option to receive email alerts if an order or product fails to match or encounters an error during sync.

  • Skip Unpaid Orders – When this setting is enabled, any orders from the marketplace that haven't been paid for will not be pulled into Shopify.

  • Order Notes Format – You can choose to include the marketplace’s order ID in the order notes. Click the ‘+’ icon to add the ID, and optionally include a prefix or suffix.

  • Order Number Format – Similar to the notes, you may configure how the order number appears by inserting the marketplace ID and adding any prefix/suffix as needed.

  • Order Import Start Time – Define the timestamp (UTC) from which you want orders to start syncing into Shopify. You can set this to the present time or a few hours earlier, based on your preference.


3. Turn On Shipment Sync

Enable Shipment Sync in the Settings.

  • You can link Shopify shipping methods with those used in the marketplace. To set up multiple mappings, use the ‘+’ button.
  • Once mappings are complete, click Save Shipment, and then make sure to save all your changes by clicking Save at the top or bottom of the page.


4. Activate Inventory Sync

Enable Inventory Sync within the Settings panel.

  • Safety Stock Level – Specify a buffer stock quantity that will be retained in Shopify. This number will be subtracted from your total inventory, and the remaining quantity will be pushed to the Marketplace. This helps you prevent overselling while keeping full stock visibility in Shopify.


5. Enable Price Sync

Switch on Price Sync from the Settings.

  • Any price changes made to your Shopify products will be automatically reflected in the Marketplace for the matched listings.


6. Enable Product Sync

Activate Product Sync in the Settings.

  • Default Inventory for Non-Tracked Products – Input a default stock quantity for items that aren’t inventory-managed in Shopify. This ensures that these products still appear with stock in the Marketplace, which requires inventory levels even for made-to-order or custom products.

If you have any questions or need further assistance, please don't hesitate to contact us at [email protected].

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