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Royal Mail

Last Update 6 tháng trước

Steps on how to connect Royal Mail with commercium

Steps on how to connect Royal Mail with commercium

vrushali khedkar

Last Update 6 tháng trước

This help article will guide you through the steps required to generate your Royal Mail Click & Drop API Key, which is needed to connect your Royal Mail account with Commercium.

Follow the instructions below to complete the setup.

Step 1: How To Generate API Key

1: Log in to your Royal Mail Account - Here’s the URL for the same: https://www.royalmail.com/login?destination=/


2: In the header menu, click on “Settings” and select the “Integrations” options from the settings overview pane as shown in the snapshot below

3: In Order to Integrate Royal Mail with Commercium, click on Add a new integration.
4: Select “Click & Drop API” from the overlay as that is the integration we need.
5: Select a default trading name, and enter the integration name, like “Commercium by ConstaCloud,” along with it, and click on the save option.
6: You’ll be taken to your Integrations overlay and select the newly created Click & Drop API which got created with your integration name from the list.
7: Copy the Authorization code that appears at the bottom of the screen and enter the details in the API Key field of the Commercium Royal Mail Integration settings.

Step 2: Access Your Commercium Account

  • If you already have an account with Commercium, sign in using your login credentials.

  • If you’re not yet registered, contact our support team at [email protected] for help getting started.

Step 3: Go to Integrations

  • After logging in, head over to the Integrations on your Commercium dashboard and select the Available Integrations option.

  • From the available choices, select Connect Royal Mail.

Step 4: Connect Royal Mail

  • Channel Name - Enter a name for this connection in the Channel Name field.

  • API Key - Enter your API Key.

    Click Connect - After filling in all the fields correctly, click the green Connect button located at the bottom-right corner.

    Configuration

    Post-Connection Configuration

    Once the connection is successfully established, you will be directed to the Settings page.


    1. Set Unique Product Identifier

    Choose the appropriate identifier for your products—such as SKU, Barcode, or another field—depending on how your catalog is structured.


    2. Activate Order Sync

    Within the Settings, enable the Order Sync option.

    Order Sync Configuration Includes:

    • Notify on Unlinked Item/Order – Enable this option to receive email alerts if an order or product fails to match or encounters an error during sync.

    • Skip Unpaid Orders – When this setting is enabled, any orders from the marketplace that haven't been paid for will not be pulled into Shopify.

    • Order Notes Format – You can choose to include the marketplace’s order ID in the order notes. Click the ‘+’ icon to add the ID, and optionally include a prefix or suffix.

    • Order Number Format – Similar to the notes, you may configure how the order number appears by inserting the marketplace ID and adding any prefix/suffix as needed.

    • Order Import Start Time – Define the timestamp (UTC) from which you want orders to start syncing into Shopify. You can set this to the present time or a few hours earlier, based on your preference.

    3. Turn On Shipment Sync

    Enable Shipment Sync in the Settings.

    • You can link Shopify shipping methods with those used in the marketplace. To set up multiple mappings, use the ‘+’ button.
    • Once mappings are complete, click Save Shipment, and then make sure to save all your changes by clicking Save at the top or bottom of the page.
    4. Activate Inventory Sync

    Enable Inventory Sync within the Settings panel.

    • Safety Stock Level – Specify a buffer stock quantity that will be retained in Shopify. This number will be subtracted from your total inventory, and the remaining quantity will be pushed to the Marketplace. This helps you prevent overselling while keeping full stock visibility in Shopify.
    5. Enable Price Sync

    Switch on Price Sync from the Settings.

    • Any price changes made to your Shopify products will be automatically reflected in the Marketplace for the matched listings.
    6. Enable Product Sync

    Activate Product Sync in the Settings.

    • Default Inventory for Non-Tracked Products – Input a default stock quantity for items that aren’t inventory-managed in Shopify. This ensures that these products still appear with stock in the Marketplace, which requires inventory levels even for made-to-order or custom products.

    If you have any questions or need further assistance, please don't hesitate to contact us at [email protected].

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